Vision Source / Virtual Care and Gravie Pay

Have questions about your benefits?
Call Gravie Care at: (866) 863-6232
Send a secure message member.gravie.com/contact

Virtual Care with Gravie Comfort Plan

Gravie partners with industry leaders to give you access to a suite of digital services that aim to enhance your health and wellness journey. For many Gravie health plan members, these services are included at no additional cost. Check your benefits summary for more information.

Unlike traditional physical therapy, members can access treatment wherever and whenever it’s convenient.

Gravie health plan members (13+) have access to Sword Thrive. Thrive’s clinical-grade digital physical therapy program helps members overcome musculoskeletal (MSK) pain through personalized care from licensed physical therapists and innovative sensor-based technology.

With Gravie, you get access to best-in-class virtual care that empowers you to lead a healthier life.

Gravie health plan members have access to virtual care including general medicine and mental health (18+) through Teladoc Health, the world leader in whole-person virtual care. Mental health care includes clinical services such as psychiatry and therapy visits.

Cost sharing may apply depending on plan type. Check your benefits summary for more information.

Taking the pain out of finding relief. Gravie is committed to helping members like you get the care they need to reduce muscle, bone, and joint pain.

Live a life free from pain.
Take the Gravie pain assessment quiz to access personalized guidance and recommendations based on the severity of your pain – from digital physical therapy to their specialized care team — all at no cost to you. The Gravie Pain Assessment Quiz:

Provides personalized recommendations to help you manage or alleviate pain in specific areas
Can help you identify why your pain may be worse at certain times of day
Recommend the digital health partners that are best suited for your specific pain severity and type
Determine if you qualify to work with our care team to develop a personalized care plan tailored to your needs
Help you find other in-network providers
And so much more!

take your pain assessment quiz

Introducing Gravie Pay

If you have a medical expense, Gravie Pay allows you to split the bill into predictable monthly payments. No interest, no fees, and no hassle. Gravie Pay is powered by Paytient, a company that specializes in helping employees pay for care. Paytient is the lender behind Gravie Pay.

Have Questions?
Call Gravie Pay at: (855) 451-8365
Or send a secure message at member.gravie.com/contact

Just another way we’re improving how people purchase and access healthcare.

Gravie Pay improves access to healthcare by allowing you to pay for out-of-pocket medical expenses at your own pace. Gravie pay is simple, streamlined, and flexible:

No cost to you
No interest
No credit check
Available through Gravie’s member site
Powered by Paytient
Supported by Gravie Care™

Get care
Get the care you need, including medical procedures and prescriptions that are subject to your out-of-pocket responsibility.

Initiate Gravie Pay
Access Gravie Pay through your member account and use Gravie Pay to pay your portion of bills you receive from your provider.

Repayment
Select a monthly repayment plan that works for you, paying at your own pace without fees or interest.

When it comes to big purchases, today’s consumers expect flexible payment options. Why should healthcare expenses be any different?

How does it work?

Gravie Pay is a virtual card. When paying a bill, either online or over the phone, simply provide your Gravie Pay card information the same way you would any debit or credit card. The provider or pharmacy is paid in full, and you set up repayment through easy payroll deductions or bank account withdrawals. Gravie Pay can be used to cover any out-of-pocket medical expense for yourself or dependents enrolled in your Gravie health plan. Merchant codes are used to verify that expenses are healthcare related.

How do I sign up?

Once you’re enrolled in a Gravie health plan, activate Gravie Pay by completing a short enrollment process at member.gravie.com. You’ll get immediate access to your virtual card, and can start using it as soon as your coverage begins. Easily view transactions and manage your payments at any time from your Gravie account.

What financial considerations should I be aware of?

Your spending limit is equal to the individual out-of-pocket maximum (OOPM) of your Gravie health plan. There are no fees and no interest. Your credit is never checked, impacted, or reported. Your financial health is important to us. When enrolling in Gravie Pay, you may be subject to a couple questions that will assess your ability to repay.

What happens if I miss or can’t make a payment?

If you need more time to pay, you can increase the repayment duration to up to 12 months. You can also change your payment method at any time. Gravie Pay is meant to provide you with flexibility.