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UHC Virtual Visits

Talk with a doctor by phone or video 24/7.

Use Your Virtual Visits When:

  • Your doctor is not available
  • You become ill while traveling
  • You are considering visiting a hospital or emergency room for a non-emergency health condition

Not Good For:

  • Anything requiring an exam or test
  • Complex or chronic conditions
  • Injuries requiring bandaging or sprains / broken bones

Access to care online at any time
When you don’t feel well, or your child is sick, the last thing you want to do is leave the comfort of home to sit in a waiting room. A virtual visit lets you see and talk to a doctor from your mobile device or computer without an appointment. Most visits take about 10-15 minutes and doctors can write a prescription, if needed, that you can pick up at your local pharmacy.

  • Bladder Infection
  • Urinary tract infection
  • Bronchitis
  • Sore throat
  • Cold
  • Flu
  • Diarrhea
  • Fever
  • Migraine
  • Headaches
  • Pink eye
  • Rash
  • Sinus problems
  • Stomach ache

Access to virtual visits
Simply log in to myuhc.com and choose from provider sites where you can register for a virtual visit. After registering and requesting a visit you will pay your portion of the service costs according to your *medical plan, and then you will enter a virtual waiting room. During your visit you will be able to talk to a doctor about your health concerns, symptoms and treatment options.

Go to myuhc.com for more information about availability of virtual visits and prescription services.

Contact UnitedHealthcare

(866) 633-2446

Prescription services may not be available in all states. Access to virtual visits and prescription services may not be available in all states or for all groups. Always refer to your plan documents for your specific coverage. Virtual visits are not an insurance product, health care provider, or a health plan. Virtual visits are an internet based service provided by contracted UnitedHealthcare providers that allow members to select and interact with independent physicians and other health care providers. It is the member’s responsibility to select he3alth care professionals. Care decisions are between the consumer and physician. Virtual visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times or in all locations. Members have cost share responsibility and all claims are adjudicated according to the terms of the member’s benefit plan. Payment for virtual visit services does not cover pharmacy charges; members must pay for prescriptions (if any) separately.