Your Benefits Guide powered by IMA

HB Workplaces / Telemedicine

MDLive

Talk with a doctor by phone or video 24/7.

MDLive puts health care at your fingertips.

Your health plan includes a telehealth benefit, powered by MDLive, a national leader in telehealth. You can talk to any of MDLive’s board-certified doctors any time by phone, video, or through the app – 24 hours a day, 7 days a week, 365 days a year.

MDLive

(800) 400-6354  |  mdlive.com

Talk to a doctor by phone or video anytime
We all have times when we need to see a doctor, but it’s inconvenient – there’s no time, the office is closed, or we’re on the road. You know that feeling: “I wish I could just talk to someone over the phone and get what I need fast!” Now you can.

Care you can count on
You can consult board-certified doctors who will diagnose and treat non-emergency medical conditions, prescribe medications and send prescriptions to your pharmacy. On average, MDLive doctors have 15 years of experience practicing medicine and are licensed in the state where patients are located. Their specialties include primary care, pediatrics, emergency medicine, and family medicine.

MDLive is easy to use. Here are some basic things to know:

  • MDLive can be a great option when your child isn’t feeling good outside business hours; dependents will need a parent present during the visit.
  • The average wait to connect with a physician is less than 15 minutes.
  • You can use MDLive as often as you need to.
  • We process each visit as a claim, and your costs count toward your deductible.
  • This is more than a nurse advice line. With MDLive, a doctor can diagnose, treat, and prescribe medications.
  • You will work with an MDLive doctor, not your regular doctor.
  • With your permission, the MDLive doctor will share your treatment information with your regular doctor.
  • Go to mdlive.com and register today. You’ll want to create your online account in advance so when you need care, you will already be set.