Can I use my medical insurance on vacation?How do I use this program?Is there an app for my phone?
BCBS Global Core Healthcare coverage when you are traveling or living abroad
As a Blue Cross and Blue Shield member, you take your healthcare benefits with you when you are abroad. Through the Blue Cross Blue Shield Global Core program, you have access to doctors and hospitals around the world.
(800) 810-2583 | bcbsglobalcore.com
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Medical While You Travel |
To take advantage of the program:
- Always carry your current member ID card.
- Before you travel, contact your Blue Cross and Blue Shield (BCBS) company for coverage details. Coverage outside the United States may be different.
- If you need to locate a doctor or hospital, call the Service Center for Blue Cross Blue Shield Global Core. An assistance coordinator, in conjunction with a medical professional, will arrange a physician appointment or hospitalization if necessary.
- If you need inpatient care, call the Service Center to arrange direct billing. In most cases, you should not need to pay upfront for inpatient care except for the out-of-pocket expenses (non-covered services, deductible, copayment, and coinsurance) you normally pay. The hospital should submit the claim on your behalf.
- In addition to contacting the Service Center, call your BCBS company for precertification or preauthorization. Refer to the phone number on the back of your member ID card. Note: This number is different from the phone number listed here.
- For outpatient and doctor care or inpatient care not arranged through the Service Center, you may need to pay upfront. Complete a Blue Cross Blue Shield Global Core International claim form and send it with the bill(s) to the Service Center (the address is on the form). You can also submit your claim online or through the Blue Cross Blue Shield Global Core mobile app. The claim form is available from your BCBS company or online at bcbsglobalcore.com.
To learn more about Blue Cross Blue Shield Global Core:
- Visit bcbsglobalcore.com.
- Use the Blue Cross Blue Shield Global Core app for Android*, iPhone**, and other mobile devices.** (Rates from your wireless provider may apply).
- Call your BCBS company.
- Call the Service Center at 1 (800) 810-2583 or collect at 1 (804) 673-1177, 24 hours a day, seven days a week.
The Blue Cross Blue Shield Global Core program was formerly known as BlueCard Worldwide.
Blue Cross, Blue Shield, the Blue Cross and Blue Shield symbols, BlueCard, BlueCard Worldwide, and Blue Cross Blue Shield Global are trademarks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
*Android is a trademark of Google Inc. **Apple, the Apple logo, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc. App Store is a service mark of Apple Inc.
In an emergency, go directly to the nearest hospital.
This information is designed to help you choose a benefit plan for 2025 only. Please refer to the Plan Documents provided by the carrier for information regarding coverage, limitations and exclusions. If there is a difference between this guide and the Plan Documents, the Plan Documents prevail.
